Overdues

In order to reduce the number of overdue loaned library items, Ipswich City Council has an overdue policy in place for all library borrowers.

• When items are overdue, you have seven days without fine to return your overdue items.
• If items are still not returned, a 10¢ per item per day fine will apply.
• Library members whose items are more than seven days overdue will not be allowed to borrow until overdue items are returned and payment is made.
• The total cost of the overdues must be paid.

NOTE: You may request a loan extension on items less than a week overdue by telephone or in person. Items renewed via our web site MUST be renewed BEFORE the due date.

You will receive notices as follows:

1. First notice immediately after the due date alerting you to overdue resources.
2. Second notice when the items have been overdue over 1 week. You will be alerted to fines of 10¢ per item per day.
3. Final notice when the items have been overdue 2 weeks. You will be alerted that fines of 10¢ per item per day continue to apply. If the items are not returned within 1 week they will be declared lost.
4. Lost notice when items have been overdue 3 weeks, charging the original cost of the item plus an administration fine of $5.35 per item.

Library Elf
You may wish to sign up for Library Elf, an Internet-based tool that helps you keep track of what's due, overdue and ready for pickup at the library.

Fees & Charges for Lost or Damaged Items
If an item you have borrowed on your membership card is damaged or has been lost, you will be charged the cost of the item plus an administration fee for replacement.